When We Are Closed
Out of hours services are for patients who need to see a doctor for problems which cannot wait until the surgery reopens.
The service is operated by the ABMU GP Out Of Hours Service, a local healthcare provider experienced in providing care outside normal surgery hours. Out of hours services operate during the following times:
Monday – Thursday: 6.30pm – 8.00am
Weekends: 6.30pm Friday until 8.00am Monday
The service will also be available on Bank Holidays
To contact the out of hours service dial 111. A trained call handler will answer your call and take some personal details and basic information about the problem. They will advise you on the most appropriate care or offer you an appointment at the local Primary Care Centre (Princess of Wales Hospital or Neath Port Talbot Hospital). Attendance at the Primary Care Centre is by appointment only.
If you are unsure whether you need to contact the doctor, a 24hr nurse-led advice line is provided free of charge by NHS DirectWales on Tel: 0845 46 47.
They are also available on-line at www.nhsdirect.wales.nhs.uk
If you have a severe injury or a serious accident you should dial 999.