How to make an appointment
Before contacting us, please consider the following.
Check it's not an emergency.
Call 111 or 999 for urgent medical help if you have any of these as your request will not be seen immediately.
- Crushing chest pain and tightness
- New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness, or numbness on one side of your body.
- Severe difficulty breathing
- Heavy bleeding that won't stop
- Severe injuries
- Feeling suicidal, wanting to harm yourself, or others.
Urgent Appointments - Call the surgery
We currently operate a mix of face-to-face and telephone GP consultations for patients, please discuss the best option for you with a receptionist.
Call the surgery - 0333 123 4203
Home Visits
If you need to see the doctor but feel too ill to come to the surgery or are housebound, please wherever possible, make your request for a visit before 10.00 am.
This will enable the doctor to plan his rounds more effectively. The receptionist will ask you for details of your name, address, telephone number and age. They will also ask you for some idea of your problem. This information is needed by your doctor to establish who needs to be visited first. Home visits are for the terminally ill, elderly housebound and for those patients where medically justified. Home visits are at the discretion of the doctors and are not an automatic right and will not be entertained on social grounds (eg. lack of transport, finance issues, child care issues etc). All children should normally be brought to the surgery.
Cancel an appointment
Please make every effort to keep the appointments you have arranged and arrive promptly at your given time, in order for us to maintain the smooth running of the practice. If you no longer need the appointment, please telephone the surgery as soon as possible, to enable the appointment to be offered to another patient or click here to cancel online.
If you are late for an appointment, it may not be possible for the doctor to see you when you arrive, and you may be asked to wait or make another appointment.
On occasion, due to unforeseen circumstances and emergencies, surgeries will run late and you will therefore not be seen at the time you were given. If this should occur, patients will be informed of the approximate delay.